Case Study: Complete IT Infrastructure Setup for Healthcare Startup
Provided by Blackhawk MSP
Client Profile
– Industry: Healthcare
– Client: New healthcare company starting operations
Challenge: Build a complete, secure, and compliant IT environment from the ground up
Challenges Identified
– No existing IT infrastructure
– Need for secure, HIPAA-compliant systems
– Required setup of networking, computing, communications, and security tools
– Required remote access between locations
– Tight deadlines to support business launch
Our Solution
1. Infrastructure Procurement & Installation
– Procured and installed on-site Windows domain controller
– Installed Meraki network hardware with access points
– Completed full office network cabling and wiring
– Set up guest Wi-Fi access with VLAN separation for security
– Set up site-to-site VPN for secure file access from remote location
2. Device Setup & Domain Configuration
– Installed and configured 10 laptops
– Configured user accounts and joined all devices to the Windows domain
– Set up printers and shared resources across the network
3. Cloud Services & Communications
– Set up business domain, email services, and Microsoft 365 accounts
– Deployed and configured VoIP systems for office communications
– Migrated and hosted company website on reliable infrastructure
4. Cybersecurity & Compliance
– Deployed endpoint monitoring, antivirus, and threat protection
– Ensured HIPAA compliance across systems and data access
5. Vendor Coordination
– Coordinated with external vendors for equipment and service integration
– Ensured timely delivery and proper setup aligned with IT strategy
Results & Outcomes
– Fully operational and secure IT environment launched on schedule
– HIPAA-compliant infrastructure and communications
– Secure file access for remote employees via VPN
– Domain-controlled devices with monitoring and antivirus protection
– Cost-effective, scalable IT and communications setup ready for growth
