Apple Support

Blackhawk MSP offers Apple Support. A lot of companies won’t work on Mac’s but we welcome Apple Devices. We can remote in and fix almost any issue you have.

Blackhawk MSP provides Apple support services tailored for both businesses and residential customers. Here’s an overview of our offerings:

Service Availability: Blackhawk MSP operates 24/7, providing nationwide support. They offer services in various cities like Atlanta, Santa Rosa, Sioux Falls, and Akron, showcasing their wide geographical coverage.

Service Features:
Remote Support: Most of their calls are conducted remotely, allowing them to access your Apple devices over the internet to fix software issues quickly and safely. This service is emphasized as being fast, safe, and easy.

Pricing: They offer competitive pricing, with remote support available at $60 per hour, and they frequently advertise half-price special offers.

Free Diagnosis: They provide a free computer diagnosis that checks for common problems in just 10-15 seconds without installing or changing anything on your device.

Expertise: Blackhawk MSP boasts a team of world-class support technicians, each with over 10 years of experience. They emphasize that if they can’t fix your problem, there is no charge.

Specialized Support:
For Businesses: They offer managed IT services, which include monitoring servers, networks, and workstations to ensure business infrastructure is safe, productivity is increased, and costs are minimized.

For Individuals: They address common issues like slow performance, viruses, and printer setup for Apple devices.

Customer Experience:
Customer Reviews: Blackhawk MSP has garnered positive feedback for their responsiveness, expertise, and customer service. Customers have noted their ability to handle unique problems, like issues with social media accounts, and offer reasonable pricing.

Service Quality: Their service includes no-charge solutions if they can’t fix the issue, adding a layer of trust and reliability to their offerings.

Additional Notes:
They also provide support for Office365 and Bit Defender Antivirus, indicating their versatility in handling various software alongside Apple products.

Their approach includes being available during “weird hours and locations,” which suggests flexibility for clients in different time zones or with urgent needs.

Overall, Blackhawk MSP’s approach to Apple support is centered around accessibility, affordability, and expertise, making them a go-to service for both individual and business Apple users seeking reliable IT support.

Blackhawk MSP is highly rated on Trustpilot.