Blackhawk MSP delivers responsive, security-minded managed IT services for growing organizations across San Francisco, Pleasanton, Oakland, Walnut Creek, Fremont, and the greater Bay Area. We keep your systems reliable, your people productive, and your technology aligned with your business goals.
From fast-moving startups in San Francisco to established professional firms in Walnut Creek and Pleasanton, we provide practical IT management that reduces downtime, strengthens security, and simplifies day-to-day support.
Managed IT Support
Help desk, device management, patching, monitoring, troubleshooting, and vendor coordination from a team that understands business operations.
Cybersecurity Protection
Layered security controls, endpoint protection, email defense, access management, and practical guidance to reduce risk across your organization.
Cloud & Microsoft 365
Modern workplace support for Microsoft 365, cloud file sharing, collaboration tools, backups, migrations, and secure remote access.
Proactive Technology Management, Not Break-Fix Guesswork
Your team should not have to wait until something breaks to get IT help. Blackhawk MSP monitors your environment, maintains critical systems, and helps prevent avoidable outages before they impact your staff or customers.
Continuous monitoring and maintenance
Responsive remote and onsite support options
Clear documentation and IT roadmap planning
Scalable support for hybrid and distributed teams
Serving Businesses Across the Bay Area
We support organizations throughout the region with reliable service, clear communication, and technology solutions tailored to each location’s needs.
San Francisco
Pleasanton
Oakland
Walnut Creek
Fremont
What You Can Expect
Our managed services are designed to bring structure, accountability, and predictable support to your IT environment.
01
Faster Support
Get help from a team that knows your users, systems, vendors, and priorities.
02
Stronger Security
Improve protection for endpoints, email, accounts, cloud apps, and critical business data.
03
Smarter Planning
Make informed decisions about upgrades, cloud tools, compliance needs, and long-term IT budgets.
Built for Growing Teams
Whether you have one office, multiple Bay Area locations, or a hybrid workforce, Blackhawk MSP helps standardize support and protect your technology investment.
24/7
Monitoring for critical systems and network health.
1
Accountable IT partner for support, strategy, security, and cloud management.
Client Perspective
“Blackhawk MSP gave us the structure and responsiveness we needed. Our team spends less time fighting technology and more time serving clients.”
Bay Area professional services firm
Managed IT Services FAQ
Do you support both remote and onsite teams?
Yes. We support hybrid teams, office-based staff, and distributed users across the Bay Area with remote support and onsite options when needed.
Can you help improve our cybersecurity?
Yes. We review your environment, recommend practical safeguards, and manage tools that help protect users, devices, cloud apps, and data.
Which industries do you serve?
We work with professional services, finance, healthcare-adjacent businesses, nonprofits, and growing companies that need dependable IT leadership.
Meet The Team
Ryan C. Smith, CEO
Stefan Pathirana, Senior Technician
Rony Granvil, Computer Tech
Brandon Usman, Devops Engineer
4.9|77 reviews
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Kreigh
1 week ago
Blackhawk was unable to provide the service I sought, but they notified me quickly and politely; highly professional conduct.
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Augie
1 week ago
About two months ago I hired someone on Craigslist to help install new Microsoft office software and transfer information. It was a disaster. My contacts were gone and I had Microsoft sending messages “the software installed was not legal software”. I had to start over. I searched Craigslist and found Blackhawk MSP. I was very skeptical. Especially when I asked for an estimate, he explained I would only be charged for the time he worked (not waiting time), requesting my credit card information and granting access to my PC remotely. Stefan set up MS Office, signed me up (legally) and transferred all my data from iCloud account. He worked on my PC for 3 hours. He only charged me for two hours. I would recommend Stefan!
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customer
1 week ago
Great customer services, got response to my question the same day!, much appreciated!.
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Cherkassky
1 week ago
Ryan and Stefan are some of the nicest people you'll ever do business with. Blackhawk MSP has everything you'd want from a Tech Support company - knowledge, efficiency, understanding, and fantastic customer service. I love these people!
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Kim
1 year ago
I highly recommend Blackhawk MSP Computer Support! Their customer service is hands down the best! they are always available to help and always get the issue fixed, once fixed they call back to make sure everything is working correctly. Their product quality is consistently outstanding exceeding my expectations every time. I will always be a loyal customer!
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Kimi Anderson
1 year ago
We’ve consistently depended on their extensive knowledge and excellent customer service for many years. We implicitly trust their expertise with all our computers, seamlessly supporting our operations worldwide. We’re here to stay!
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presley
1 year ago
Thanks to blackhawk computer support, my computer device is repaired and good as new. their staff displayed fantastic customer service and was very professional.
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Alexis
1 year ago
First timer I didn’t know what do when my computer needed a repair I was stuck and worried about my computer since I had to work remotely I looked up several computer supporters that are trusted and helpful Blackhawk assisted me with everything and repaired for the right price
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Eli David
1 year ago
I had a rather pleasant experience with this firm. I would definitely recommend these guys.
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Jadden Bryant
1 year ago
Blackhawk MSP is awesome. Anytime I’ve got a tech issue, Ryan, Stefan, or Rony jump on it super fast and get things sorted with no stress, no waiting around. Their remote support makes everything easy, and they actually explain stuff in a way that makes sense. It’s like having your own personal IT crew, and they’ve saved me more times than I can count. Seriously, they rock.
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Wilmer Reyes
1 year ago
They helped unlock my laptop threw out lunch that is Ryan and team toy guys are awesome!
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Ashley B.
1 year ago
BLACKHAWK is outstanding! Their computer support and IT services are fast, reliable, and incredibly professional. Highly recommended for any business looking for top-tier tech support!
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Brandon Newton
1 year ago
Blackhawk Computer Support went above and beyond with their service when I needed them. Stefan was very knowledgeable and professional. He got right down to the root of my problem.
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Will Guizar-Rivera
1 year ago
Ryan, thanks for helping out my family with getting my mom’s Dinosaur of a laptop. We got all the photos she wanted and more. I’m sorry she kept asking the same question over and over again. Patience is definitely your strong point.
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Arnold Singletary
1 year ago
Blackhawk helped me and my family with our computer repairs. They also provided great customer service and was very polite threw out the whole process. I highly recommend locals to contact Blackhawk computer support for any IT technical support or computer repairs.
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Mae Villanueva
1 year ago
Great team! They are patient and knowledgeable.
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Jim Doyle
1 year ago
Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it, the problem is resolved. I would not use any other service.
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Robert
1 year ago
Excellent people to work with. Did a great job.
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Kellie
1 year ago
Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, while the store techs said they could not guarantee my data would be transferred. Now my old desktop runs faster and has a few more years of life.
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Alan Fite
3 years ago
They assisted me with recovering my data from a previous backup. Very professional and response time was quick. Highly recommend.
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Felix Vara
3 years ago
I love the service I received. They resolved the issue I was having. They are very knowledgable and will use their services again
PL
Paul Lesieur
3 years ago
These guys are great. Fair pricing for great service. Fast and good.
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Jeremy Sumner
3 years ago
It seems that there is no tech problem that Stephan can’t fix. Over the years he has kept my old system functioning perfectly. Stephan is professional, fast and never gives up. He is patient and has a great attitude.
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Hal Chinevere
3 years ago
Attentive, honest tech made the experience easier to manage.
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JJ Nelson
3 years ago
They called me back right away. When other IT people could not help this company fixed my problem. I was very nervous calling someone from craigslist because they can get your IP address and get your bank accounts but no money was stolen so I believe this company is honest and legit.
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Alan Ridgeway
3 years ago
This was a great Experience working with Blackhawk. They did a great job working on ny website. Highly reccomend this Company.
GL
Greg L.
3 years ago
I appreciate the support I received from Ryan, he was knowledgeable, and patient and above all was able to fix my problem.
JL
John Lawson
3 years ago
Stephan was great. He was very thorough in his analysis. I would hire him again without hesitation.
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Angie
3 years ago
I called Blackhawk MSP yesterday and Stefan was the specialist assisted. I have an issue of removing some old businesses on my Fb ,took me 3 days and could not delete. It took him only 1 plus hr to got it figured out and of course he got it fixed. He was very patient ,courteous, friendly and knowledgeable. Very good experienced with this company and price is very reasonable, I do strongly recommend them. Thank you again Stefan.
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Robert S
3 years ago
First, I made a call from a search engine. The actual person which answered live, not a voice message, which is 99.9 percent the case, in 30 minutes, via taking remote control of my computer, had the issue solved My issue was that I did not know how to turn the computer camera to the on position. I had to have zoomeetings, yet, only audio but not my video participation. Because of my research and the already outstanding reputation of Blackhawk MSP. I contracted them to solve my issue . The Gentleman which helped me was courteous and helpful, and he was personally concerned that the issue was solved With Blackhawk MSP you, who hire this company are not a number! You're a personal client, cared about and a friend of this company. I urge and strongly recommend, and positivity suggest using this top service and
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Karim Ali
3 years ago
very professional service very expert and knowleagable technicians recommended to everyone. no scam or cheaters like som e others co. very honest and professional
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Sharon
3 years ago
Stefan was excellent. He knew exactly what I needed and he fixed the issue I had been having. He did not make me wait and did it right away. Told me the details up front and made it easy for me as well. I am very happy with the results and I appreciate his services. Professional and prompt and reliant!
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Ryan Brooks
3 years ago
Ryan is great , will use u guys again Thanks much
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Dave Dawg
3 years ago
He was very helpful and solved my problem
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chris logue
3 years ago
Stefon was very professional and was fantastic helping us out with our camera connection. Would give him 10 stars .
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DS
4 years ago
Stefan was very helpful in diagnosing and taking care of the issues I was having on my computer. I recommend their service all the time.
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Jane Armbruster
4 years ago
Thank you Stefan for keeping my ancient Mac working. Jane Armbruster
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Brenda Shelton
4 years ago
Quick and uncomplicated service! All done in less than an hour
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Lacie T
4 years ago
thank you Stefon- such peace of mind to have tech support practically on call.
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Frank Bahr
4 years ago
Very patient and persistent with a difficult problem
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Greg Labarthe
4 years ago
Thank you Ryan! Great job appreciate your help.
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G Sage
4 years ago
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Bianca Rocha
4 years ago
Very responsive!! good communication. i've got what i need.
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Khoa Nguyen
4 years ago
Excellent service & so quick setup. My website loads so much faster now.
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customer
4 years ago
Great service, great communication. Got everything done I needed. Very patient and considerate of my circumstances.
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Bryan
4 years ago
Great service very knowledgeable, will use again
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Omar
5 years ago
Great, helped me get setup my first day
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customer
5 years ago
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Stephen
5 years ago
Blackhawk is my office365 and BitDefender provider. They always come thru for me when needed. They are available sometimes during weird hours and locations. So it’s nice to know they have my back when I need them. I highly suggest you consider giving Blackhawk an opportunity to support your company.
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customer
5 years ago
Ryan has been very helpful with answering my questions and actually finishing up what needs to be done in a timely manner. Always responsive! Thanks Ryan!
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Juan Lopez
5 years ago
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Santa
5 years ago
I had a problem with the security issue in my laptop and Blackhawk was super fast and savvy to solve the problem in a short period of time. Very helpful .
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David Robinson
5 years ago
Great customer services and very knowledgeable about systems
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customer
5 years ago
Excellent service & very knowledgeable! I definitely recommend this company got your computer needs. I will continue to be a customer,
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J. H.
5 years ago
Efficient, fixed my problems, no wait and easy to deal with! I'm glad I found this service.
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Ric Hines
5 years ago
Excellent service and will always use Blackhawk MSP for all my IT needs. Many Thanks, Ric Hines
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Paulo
5 years ago
Stephan was awesome. Definitely using your services again.
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customer
5 years ago
Ryan is great, super helpful and quick to respond!
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Amber Sabir
5 years ago
Alex was so quick to come to our rescue when we weren’t sure what was going on with our internet.
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Vector Atomic
5 years ago
My sharepoint was not running late Friday afternoon, Ryan called immediately and got it up and running.
Ready for Better Managed IT in the Bay Area?
Partner with Blackhawk MSP for dependable IT managed services in San Francisco, Pleasanton, Oakland, Walnut Creek, Fremont, and surrounding communities.
