Co Managed IT
Blackhawk MSP offers co-managed IT. We can help supplement your current IT and teach them as well. Co-Managed IT is all about helping your existing IT team.
By relying on our support and expertise, your team will be able to handle all the needs of your growing company.
Blackhawk MSP is recognized for offering comprehensive Co-managed IT services tailored primarily for small to medium-sized businesses nationwide. Here’s an overview of their service offerings and what makes them stand out:
Service Offerings
Managed IT Support: Blackhawk MSP provides a full spectrum of IT support services, including help desk support, cybersecurity, Office 365 management, antivirus solutions, and network monitoring. Their approach ensures that businesses can focus on their core operations while the IT infrastructure is expertly managed.
Proactive Monitoring and Maintenance: Their services emphasize proactive measures, such as regular system checks, to prevent issues before they escalate, ensuring minimal downtime and maintaining high system uptime. This proactive monitoring extends to both hardware and software, keeping systems secure and performing optimally.
Cybersecurity: With an increasing threat landscape, Blackhawk MSP prioritizes cybersecurity, offering protection against malware, phishing, and other cyber threats. They provide daily cyber reviews, monthly vulnerability scans, and endpoint protection to safeguard client data and systems.
Strategic IT Consulting: Beyond just maintenance, they offer Virtual Chief Information Officer (vCIO) services. This helps businesses align their IT strategy with their business goals, providing insights into technology investments, scalability, and budget management.
Scalability and Flexibility: Their services are designed to scale with business growth, ensuring that as a company expands, its IT infrastructure can grow seamlessly without significant disruption. This scalability is crucial for small businesses looking to expand their operations without the overhead of an in-house IT team.
Unique Advantages
Cost Efficiency: By opting for co-managed IT services from Blackhawk MSP, businesses can enjoy the benefits of advanced IT solutions at predictable costs, avoiding the expenses associated with hiring a full-time IT staff. This model is particularly advantageous for companies looking to manage budgets while still receiving top-tier IT support.
Local and Personalized Service: As a local provider, Blackhawk MSP offers a personal touch to their services, understanding local market dynamics and providing hands-on support when needed. This level of personalization in service ensures that clients feel valued and understood.
Client Testimonials: Blackhawk MSP has garnered positive reviews for their responsiveness, technical expertise, and customer service. Customers have praised the company for quick resolution times, affordability, and honesty, highlighting the trust and reliability clients place in their services.
24/7 Availability: Understanding the need for constant IT support, Blackhawk MSP offers round-the-clock services, ensuring that businesses have support whenever needed, not just during standard working hours. This is critical for businesses that operate in different time zones or require urgent support.
In summary, Blackhawk MSP stands out as a provider that combines comprehensive IT management with strategic consulting, cybersecurity, and personalized customer service. Their focus on small to medium-sized businesses allows them to tailor their services to the unique challenges and opportunities these organizations face, making them a compelling choice for co-managed IT needs.
Blackhawk MSP is highly rated on Trustpilot.