IT Costs Calculator

Instant Estimate for your Custom IT Support Plan
Try Our Easy-to-Use Budget Calculator

IT Pricing

Blackhawk MSP Pricing Insights

Blackhawk Managed Service Provider (MSP) specializes in providing managed IT services to small and medium-sized businesses (SMBs), focusing on delivering value through flexibility, scalability, and expertise. Here’s an overview of their pricing structure, based on industry standards and insights from similar providers:

Pricing Models
While specific pricing details from Blackhawk MSP might not be publicly available due to the custom nature of MSP contracts, we can infer potential pricing models from industry standards:

Per-User Pricing: This model is common among MSPs where Blackhawk MSP might charge a flat fee per user, per month. This covers all aspects of IT support for each employee, including devices like computers, mobile phones, or tablets. Industry benchmarks suggest this could range from $50 to $250 per user per month, depending on the level of service.
Per-Device Pricing: Here, a fee is charged for each device managed. This could be suitable for businesses where not every employee uses the same number or type of devices. Prices can range from $50 to $150 per device per month.
Tiered Pricing: Blackhawk MSP might offer different service levels or packages. For example:
Basic: Might include standard help desk support, basic security, and monitoring for a lower fee.
Standard: Could add more comprehensive security, network management, and perhaps some consulting services.
Premium: Might encompass all services, plus advanced features like 24/7 support, proactive cybersecurity, and strategic IT planning.


All-inclusive or “All-You-Can-Eat” Pricing: This could be a flat rate for unlimited services, where businesses pay one price for all their IT needs, simplifying budgeting but potentially more expensive upfront.

Estimated Costs
Here’s an approximate guide based on industry norms:

For a Small Business (10-25 Users):
You might expect to pay between $1,000 to $6,250 per month for managed IT services, assuming per-user pricing of $100 to $250.
For Medium-Sized Business (25-50 Users):
Monthly costs could range from $2,500 to $12,500, considering a similar per-user fee structure.

Factors Influencing Pricing
Service Complexity: More specialized or advanced services like compliance management or extensive security features will increase costs.
Number of Users and Devices: More users or devices will naturally scale up the cost.
Geographic Location: While Blackhawk MSP serves businesses nationwide, costs might slightly vary by region due to travel or local market dynamics.
Customization: Tailored solutions based on specific business needs can affect pricing.

Additional Considerations
Initial Assessment: Blackhawk MSP might conduct an IT assessment before quoting, which could influence pricing based on the current state of a business’s IT infrastructure.
Contract Terms: Pricing might also vary based on contract length, with longer commitments potentially offering price reductions.
Out-of-Scope Work: Any project work or services not covered under the standard agreement would be billed separately, usually at an hourly rate.

In summary, while exact pricing from Blackhawk MSP isn’t detailed publicly, understanding these models and industry benchmarks can give businesses a ballpark figure for budgeting. It’s advisable for companies to engage directly with Blackhawk MSP for a precise quote tailored to their specific needs. Remember, the value of managed IT services often lies not just in cost but in the efficiency, security, and scalability they bring to a business’s operations.

Blackhawk MSP has a very high reputation on TrustPilot.