Overview A mid-sized government contractor approached Blackhawk MSP to assist in achieving Cybersecurity Maturity Model Certification (CMMC) compliance. As a critical step in maintaining eligibility for DoD contracts, the client needed a complete security overhaul aligned with NIST 800-171 and CMMC Level 2 standards. Challenge The client had a legacy IT infrastructure with minimal cybersecurity…

Case Study: Emergency IT Lockout Recovery & Managed Support Transition Provided by Blackhawk MSP Client Profile – Industry: Professional Services – Client: Mid-sized business previously using in-house IT support – Challenge: Critical lockout of servers and phone systems following IT staff termination Challenges Identified – Former IT employee terminated under hostile circumstances – All employees…

Provided by Blackhawk MSP Client Profile – Industry: Healthcare – Client: New healthcare company starting operations Challenge: Build a complete, secure, and compliant IT environment from the ground up Challenges Identified – No existing IT infrastructure – Need for secure, HIPAA-compliant systems – Required setup of networking, computing, communications, and security tools – Required remote…

Industry: Healthcare / Doctor’s Office Challenges Identified – Three aging physical servers – Computers running in workgroup mode, no centralized control – No encryption or secure authentication – No local or cloud-based backup strategy – Expensive external web hosting – No cybersecurity monitoring or antivirus Our Solution 1. Server Virtualization & Backup Strategy – Procured…

Client Profile – Industry: Professional Services (10-employee firm) – Challenge: Excessive costs for email and backup services at $1,500/month Challenges Identified – Client was overpaying for basic cloud services – Lack of transparency in service pricing from the previous provider – No centralized management of users and licenses Our Solution 1. Cost Audit & Licensing…

Case Study: Server Failure Recovery & Cloud Migration for Surveyor Firm Provided by Blackhawk MSP Client Profile – Industry: Land Surveying / Engineering – Client: Surveyor firm with offices in San Francisco and San Rafael, CA – Challenge: Site-to-site VPN with aging domain controllers, server failure causing file access disruption Challenges Identified – Site-to-site VPN…