Case Study: Email & Backup Cost Reduction via Office 365 Migration
Client Profile
– Industry: Professional Services (10-employee firm)
– Challenge: Excessive costs for email and backup services at $1,500/month
Challenges Identified
– Client was overpaying for basic cloud services
– Lack of transparency in service pricing from the previous provider
– No centralized management of users and licenses
Our Solution
1. Cost Audit & Licensing Review
– Blackhawk MSP performed a cost analysis of current email and backup setup
– Identified opportunities to optimize service plans and eliminate unnecessary fees
2. Migration to Microsoft 365
– Migrated all user email accounts to Microsoft 365 Business Standard at $15/user
– Integrated professional cloud backup solution at $6/user
3. Transition & Training
– Seamless migration with no data loss or downtime
– Provided user training and documentation for Outlook and OneDrive use
Results & Outcomes
– Reduced monthly recurring cost from $1,500 to $210
– Achieved over $1,000/month in savings
– Gained full visibility and control over user accounts and licenses
– Improved service quality and support responsiveness
