Project Summary: IT Infrastructure & Cybersecurity Refresh for Medical Practice
Client Profile
Industry: Healthcare / Medical Practice
Client: Private medical office
Challenge: Disorganized IT environment, outdated systems, non-compliance with HIPAA, inefficient communication tools, and overspending on telecom services
Challenges Identified
Severely outdated computers and software
Lack of centralized management and data organization
No cybersecurity framework or HIPAA compliance measures in place
Inability to support remote work
Outdated phone system
High monthly costs for Internet, phone, and TV services
Our Solution
1. Full IT Infrastructure Refresh
Replaced all outdated computers with modern, business-grade systems
Installed professional endpoint protection and a firewall to support cybersecurity best practices
Standardized systems and centralized file management for operational efficiency
2. HIPAA Compliance & Cybersecurity Implemented HIPAA-compliant protocols, including secure user access, encryption, and audit logs
Provided employee training on cybersecurity awareness and HIPAA compliance
3. Remote Workforce Enablement Deployed a secure remote desktop server
Enabled 3 new staff members to work remotely while maintaining full access to patient data securely
4. Communication System Upgrade Replaced legacy phone system with a modern VoIP solution
Configured voicemail, call routing, and remote access features
5. Cost Optimization Conducted a full telecom audit
Switched providers and renegotiated contracts
Reduced monthly costs by $800/month on Internet, phone, and TV services
Results & Outcomes
Doctor is now fully HIPAA compliant
Systems are organized, secure, and easy to manage
Office runs more efficiently with remote staff support
Communication is clearer and more reliable
Significant cost savings on recurring monthly services
Increased overall satisfaction and peace of mind for the doctor
