Reliable Home Computer Support in Berkeley, CA

About two months ago I hired someone on Craigslist to help install new Microsoft office software and transfer information. It was a disaster. My contacts were gone and I had Microsoft sending messages “the software installed was not legal software”. I had to start over. I searched Craigslist and found Blackhawk MSP. I was very skeptical. Especially when I asked for an estimate, he explained I would only be charged for the time he worked (not waiting time), requesting my credit card information and granting access to my PC remotely. Stefan set up MS Office, signed me up (legally) and transferred all my data from iCloud account. He worked on my PC for 3 hours. He only charged me for two hours. I would recommend Stefan!

Ryan and Stefan are some of the nicest people you'll ever do business with. Blackhawk MSP has everything you'd want from a Tech Support company - knowledge, efficiency, understanding, and fantastic customer service. I love these people!

I highly recommend Blackhawk MSP Computer Support! Their customer service is hands down the best! they are always available to help and always get the issue fixed, once fixed they call back to make sure everything is working correctly. Their product quality is consistently outstanding exceeding my expectations every time. I will always be a loyal customer!

We’ve consistently depended on their extensive knowledge and excellent customer service for many years. We implicitly trust their expertise with all our computers, seamlessly supporting our operations worldwide. We’re here to stay!

First timer I didn’t know what do when my computer needed a repair I was stuck and worried about my computer since I had to work remotely I looked up several computer supporters that are trusted and helpful Blackhawk assisted me with everything and repaired for the right price

Blackhawk MSP is awesome. Anytime I’ve got a tech issue, Ryan, Stefan, or Rony jump on it super fast and get things sorted with no stress, no waiting around. Their remote support makes everything easy, and they actually explain stuff in a way that makes sense. It’s like having your own personal IT crew, and they’ve saved me more times than I can count. Seriously, they rock.

BLACKHAWK is outstanding! Their computer support and IT services are fast, reliable, and incredibly professional. Highly recommended for any business looking for top-tier tech support!

Blackhawk Computer Support went above and beyond with their service when I needed them. Stefan was very knowledgeable and professional. He got right down to the root of my problem.

Ryan, thanks for helping out my family with getting my mom’s Dinosaur of a laptop. We got all the photos she wanted and more. I’m sorry she kept asking the same question over and over again. Patience is definitely your strong point.

Blackhawk helped me and my family with our computer repairs. They also provided great customer service and was very polite threw out the whole process. I highly recommend locals to contact Blackhawk computer support for any IT technical support or computer repairs.

Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it, the problem is resolved. I would not use any other service.

Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, while the store techs said they could not guarantee my data would be transferred. Now my old desktop runs faster and has a few more years of life.

It seems that there is no tech problem that Stephan can’t fix. Over the years he has kept my old system functioning perfectly. Stephan is professional, fast and never gives up. He is patient and has a great attitude.

They called me back right away. When other IT people could not help this company fixed my problem. I was very nervous calling someone from craigslist because they can get your IP address and get your bank accounts but no money was stolen so I believe this company is honest and legit.

I called Blackhawk MSP yesterday and Stefan was the specialist assisted. I have an issue of removing some old businesses on my Fb ,took me 3 days and could not delete. It took him only 1 plus hr to got it figured out and of course he got it fixed. He was very patient ,courteous, friendly and knowledgeable. Very good experienced with this company and price is very reasonable, I do strongly recommend them. Thank you again Stefan.

First, I made a call from a search engine. The actual person which answered live, not a voice message, which is 99.9 percent the case, in 30 minutes, via taking remote control of my computer, had the issue solved My issue was that I did not know how to turn the computer camera to the on position. I had to have zoomeetings, yet, only audio but not my video participation. Because of my research and the already outstanding reputation of Blackhawk MSP. I contracted them to solve my issue . The Gentleman which helped me was courteous and helpful, and he was personally concerned that the issue was solved With Blackhawk MSP you, who hire this company are not a number! You're a personal client, cared about and a friend of this company. I urge and strongly recommend, and positivity suggest using this top service and

Stefan was excellent. He knew exactly what I needed and he fixed the issue I had been having. He did not make me wait and did it right away. Told me the details up front and made it easy for me as well. I am very happy with the results and I appreciate his services. Professional and prompt and reliant!

Blackhawk is my office365 and BitDefender provider. They always come thru for me when needed. They are available sometimes during weird hours and locations. So it’s nice to know they have my back when I need them. I highly suggest you consider giving Blackhawk an opportunity to support your company.