Managed IT Services for Healthcare & Medical Practices
Medical practices depend on reliable computers, secure email, cloud services, networks and access to critical business systems every day. Blackhawk MSP provides managed IT support, cybersecurity, Microsoft 365, backup and network services designed to help healthcare organizations keep technology secure, reliable and easier to manage.
Healthcare IT Support
Technology Your Practice Can Depend On
When technology fails in a medical office, the effects can quickly spread from reception to staff and patient-facing operations. Our goal is to resolve problems quickly while also reducing the issues that cause interruptions in the first place.
Managed IT Support
Ongoing management, monitoring and support for the technology your employees use every day.
Explore Managed IT Services →Cybersecurity
Layered security can help protect computers, accounts and business information from ransomware, malware and other cyber threats.
Explore Cybersecurity →Microsoft 365
Administration and support for Microsoft 365, Exchange Online, Outlook, Teams, OneDrive and cloud services.
Microsoft 365 & Cloud Services →Email Security
Help protect staff from phishing, malicious attachments, suspicious links and other email-based threats.
Explore Email Security →Backup & Recovery
Backup and recovery planning helps protect important systems and business information when something goes wrong.
Backup & Disaster Recovery →Network Management
Management and troubleshooting for business networks, Wi-Fi, connectivity and supporting infrastructure.
Network Management & Monitoring →IT Support That Works Around Your Medical Practice
Technology problems rarely happen at a convenient time. A workstation problem at reception, Outlook issue, printer failure, network problem or inaccessible user account can interrupt normal business operations.
Blackhawk MSP can resolve many problems remotely, allowing users to get help without waiting for a technician to travel. For supported Bay Area customers, onsite service can also be arranged when physical access to equipment is necessary.
Our IT experience dates back to 1995, providing businesses with decades of practical experience troubleshooting computers, networks, servers, cloud services and business technology.
Supporting the Entire Practice
Workstations, printers, email and everyday technical problems.
User accounts, Microsoft 365, passwords and technical support.
Internet connectivity, Wi-Fi, switches and firewalls.
Endpoint, email, account and data protection.
Backup and recovery planning for unexpected disruptions.
Cybersecurity for Healthcare Organizations
Medical practices handle sensitive information and depend heavily on computers, email and cloud accounts. Effective security therefore needs to extend beyond traditional antivirus.
IT Support for HIPAA-Regulated Environments
Healthcare organizations may have responsibilities for protecting electronic protected health information and controlling access to systems containing sensitive information.
Blackhawk MSP can help organizations implement and manage technical safeguards such as endpoint protection, account security, multi-factor authentication, email protection, backup, network security and access controls as part of a broader security and compliance program.
We can also review areas of the IT environment where security weaknesses or outdated technology may create unnecessary risk and help organizations develop a practical plan for improving those systems.
Technology services are only one part of HIPAA compliance. Policies, procedures, risk assessments, employee practices and other administrative and physical requirements may also apply. No individual technology product or service automatically makes an organization HIPAA compliant.
Microsoft 365 for Healthcare Teams
Microsoft 365 is at the center of communication and collaboration for many businesses. We help manage user accounts, Exchange Online, Outlook, Teams, OneDrive and other Microsoft cloud services.
When employees join or leave the practice, proper account management also helps reduce forgotten accounts and unnecessary access.
Microsoft 365 Assistance
Microsoft 365 migrations and configuration
Exchange Online and Outlook support
Teams and OneDrive assistance
User onboarding and offboarding
Account and access troubleshooting
Security and backup planning
Healthcare Businesses We Can Support
Blackhawk MSP can provide business technology services for independent practices and healthcare organizations with ongoing IT, security and support requirements.
Medical Practices
Managed technology and support for independent physician and medical offices.
Dental Practices
Support for business computers, networks, cloud services, security and backup.
Specialty Practices
IT management for specialty offices and professional healthcare teams.
Therapy & Wellness Practices
Secure, dependable technology for independent practices and staff.
Multi-Location Practices
Centralized support for employees and technology operating across locations.
Growing Healthcare Organizations
Scalable IT support as employees, devices, accounts and locations increase.
Complete IT Services for Healthcare Businesses
A reliable healthcare IT environment involves more than fixing computers. Blackhawk MSP can help connect support, cybersecurity, cloud services, networking, backup and technology projects into a more manageable IT strategy.
Organizations with an existing internal IT person or department can also use Blackhawk MSP for additional tools, expertise and support through co-managed IT services.
Healthcare IT Support FAQs
Does Blackhawk MSP provide managed IT services for medical practices?
Yes. Blackhawk MSP can manage and support business computers, networks, Microsoft 365, cybersecurity, email, backup and other technology used by medical and healthcare organizations.
Can Blackhawk MSP help with healthcare cybersecurity?
Yes. Services can include endpoint security, application control, email security, account protection, multi-factor authentication, backup and other safeguards appropriate to the environment.
Can you help with HIPAA-related technical safeguards?
We can help implement and manage technology safeguards that may form part of an organization's broader HIPAA security and compliance program. HIPAA compliance also includes requirements outside of IT.
Do you support Microsoft 365 for medical offices?
Yes. We support Microsoft 365, Exchange Online, Outlook, Teams, OneDrive, user accounts and related Microsoft cloud services.
Can you support a healthcare organization that already has internal IT?
Yes. Our co-managed IT services can supplement an existing IT employee or department with additional tools, services and technical support.
Do you provide remote and onsite IT support?
Many issues can be handled remotely for faster response. For supported Bay Area customers, onsite service can also be arranged when physical access to equipment is required.
Let's Improve the Technology Behind Your Practice
Whether you need ongoing managed IT support, stronger cybersecurity, Microsoft 365 assistance, better backups or help solving recurring technology problems, talk with Blackhawk MSP about your healthcare IT needs.
Talk With Blackhawk MSP
Tell us about your practice, your current IT environment and where you need help.
